Easy Life Home Care places the utmost importance on protecting your privacy. We take the security of our clients’ personal information very seriously. This privacy policy outlines how we collect, use, store, and share your personal information.
We respect your right to privacy under the Privacy Act 1988 (Cth) and the Privacy and Data Protection Act 2014 (VIC).
Easy Life Home Care Website
We collect information submitted through this website for processing enquiries and service-related submissions. Easy Life Home Care also uses this information to distribute our newsletter to raise awareness and keep our clients informed.
- You may unsubscribe from our newsletter at any time.
- We do not share your personal information with third parties unless required by law.
- Our website may include links to third-party websites. Easy Life Home Care is not responsible for the privacy practices of those sites.
Client Information
To provide high-quality care and services, we require clients to share personal information with us. This includes:
- Name
- Date of Birth
- Address
- Phone number
- Email address
- Other relevant personal or medical records
All personal information is kept confidential and secure, and will not be disclosed to third parties without your permission.
Data Security
We take strong measures to protect your information from unauthorised access, theft, or misuse.
Our systems are protected by a secure firewall and strict data protocols.
Data Storage
Your personal information may be stored:
- Digitally, on secure servers
- Physically, in locked storage (hard copies)
Once no longer required, hard copy records are securely shredded.
Sharing Information
To ensure you receive the best care, we may need to share your personal information with:
- Healthcare professionals
- Medical specialists
- Allied service providers
However, your information will only be shared with your prior consent, unless legally required.
Privacy Complaints or Enquiries
We are committed to upholding your privacy.
If you have any concerns or questions about this privacy policy, please don’t hesitate to contact us directly.
